OUR FREQUENTLY ASKED QUESTIONS
Answering your common questions
Here are answers to your most commonly asked questions
How many Google reviews do I need?
A business should always strive to have the most reviews in their service area, and once you achieve that doesn’t mean you should stop. Consumers & Google’s ranking algorithm favor businesses that continuously collect fresh reviews on their page.
Is there a free trial?
We do not offer a free trial as we are committed to supporting you to be successful with our review capture program.
How do I get started?
You can get started right away by clicking the button above to checkout. Or, you may email email@example.com to schedule a time to have one of our professionals get you set up.
How do I ask for a review?
Our system allows you to request reviews from your customers in real-time via text or email. You can send these either from our desktop or mobile application. All you need is the customer’s name & phone number (or email) and you can send them a review request.
Is the system easy to use?
Most of our users have expressed appreciation for the simplicity of 2 Step Reviews. We’ve tried to make this as easy as possible for anyone to use, even if you’re not technically savvy.
Can I get reviews on Facebook?
Yes, you have the option to connect your Facebook page to get reviews there too.