Case Study
Claimfox
Claimfox is a professional service provider for the insurance industry.
Results
%
Increase in Reviews
%
Increase in Clicks to Website from GMB
%
Increase in Phone Calls from GMB
Background
As a B2B business that deals with repeated clients and high-priced transactions, Claimfox had barriers in generating Google reviews.
Before using 2 Step, the company had to tell their happy clients to look up Claimfox on Google and leave a review. However, the positive experiences from those satisfied clients didn’t successfully transform into good reviews as their number of reviews was still stagnant.
Our Solution
To generate more reviews, Claimfox needed to switch its method of asking and getting reviews. That’s when they stumbled upon 2 Step. With 2 Step, it has shifted its review capture strategy by using an easy all-in-one platform that sends request invites via texting.
2 Step helps Claimfox to automate the process of generating Google reviews, and at the same time, track and motivate their employees to ask and get more positive reviews.
Results
The results were astonishing. They've doubled their reviews and surpassed 500+ reviews combined on Google and Facebook. With such a robust amount of reviews and a 4.9-Star rating, Claimfox has become one of the leading service providers for the insurance industry in the region.
Within a year, from March 2020- March 2021, Claimfox have seen:
136%
INCREASE
IN REVIEWS
12%
INCREASE
IN VIEWS ON
GOOGLE SEARCH
76%
INCREASE
IN CLICKS TO
WEBSITE
75%
INCREASE
IN PHONE CALLS
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